How to report a Repair

You can report a repair with us by:

Outside of opening hours (Monday - Friday 8am to 6pm)

If you have an emergency outside our opening hours please call 0300 123 3399 and follow the instructions on the phone.

Still having issues? If you can't get through using the number above please call 0207 093 6447 to speak to our Out Of Hours Call Centre directly. This is strictly to be used outside of our opening hours only.

Do you have a comment or complaint about our repairs service?

Please use our Praise or Grumble page to leave us your feedback.