Thank you for your patience whilst we fix the issues caused by the delay to housing benefit payments. Any payments received last week will be posted on your account today and we’re expecting balances for those receiving housing benefit to be up-to-date in the next couple of days. When you log into MyRaven, your online account will now be picking up your PRN number as normal, so there’s no need to put this in manually. We apologise for any concern this may have caused. If you still have any concerns about your rent, please contact customer services on 0300 123 3399.