Our performance
We want to go above and beyond!
Providing easy to use, valued and trusted services, as well as more high quality, sustainable and affordable homes in strong communities.
Related information
Our customer annual report
As part of our commitment to being open, transparent, and building on our value of trust, we produce a customer annual report each year.
This shows how we’re doing as an organisation, working towards our purpose of Building Homes, Changing Lives. It includes a breakdown of how your rent is spent, how we look after your home and the extra support we provide.
For the financial year 2022-23, we’ve created a video as a snapshot of the report, which we hope you’ll find useful.
If you’d like to read the full report, you can here.