Ways to contact us
We want you to have a great experience when you contact us.
You can get in touch using lots of different ways. If you are a customer with a MyRaven account, this is the best way to contact us with a specific request.
Our opening hours
Customer Services opening hours: Monday – Friday 9:00am – 17:00pm*
Front reception opening hours: Monday – Friday 9:00am – 17:00pm
*Please note, until further notice, our Contact Centre will be closed every Tuesday and Thursday 10am – 12pm for staff training.
Emergency repairs
To report an emergency outside of office hours please call 0300 123 3399 and follow the instructions.
Parking
We have very limited on-site parking. Please see a selection of alternative parking options below.
Press and media enquiries
If you have a media enquiry please contact Sarah Thomas at See Media on 0121 827 6625 or email raven@see-media.co.uk.
Contact details
Email: raven@ravenht.org.uk
Telephone: 0300 123 3399 (prices dependent on provider)
Facebook messenger: RavenHousingTrust
Our office address
Raven Housing Trust
Raven House
29 Linkfield Lane
Redhill
Surrey
RH1 1SS
Find us on Google maps