Ways to contact us
We want you to have a great experience when you contact us.
You can get in touch using lots of different ways. If you are a customer with a MyRaven account, this is the best way to contact us with a specific request.
Our opening hours
Customer Services opening hours: Monday – Friday 9am-4pm* (closed for lunch 1-2pm)
Front reception opening hours (by appointment only): Monday – Friday 9am-4pm
*Please note, our call centre will usually be closed every Tuesday 11-11:30am for routine staff training (unless we communicate otherwise on Facebook). Emergency support will be provided during this time by our out of hours service by calling 0300 123 3399
Emergency repairs
To report an emergency outside of office hours please call 0300 123 3399 and follow the instructions.
Parking
We have very limited on-site parking. Please see a selection of alternative parking options below.
Press and media enquiries
If you have a media enquiry please contact Sarah Thomas at See Media on 0121 827 6625 or email raven@see-media.co.uk.
Contact details
Email: raven@ravenht.org.uk
Telephone: 0300 123 3399 (prices dependent on provider)
Facebook messenger: RavenHousingTrust
Our office address
Raven Housing Trust
Raven House
29 Linkfield Lane
Redhill
Surrey
RH1 1SS
Find us on Google maps