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You can get in touch using lots of different ways. If you are a customer with a MyRaven account, this is the best way to contact us with a specific request.

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Our opening hours

Customer Services opening hours: Monday – Friday 9:00am – 17:00pm*

Front reception opening hours: Monday – Friday 9:00am – 17:00pm

*Please note, until further notice, our Contact Centre will be closed every Tuesday and Thursday 10am – 12pm for staff training.

Emergency repairs

To report an emergency outside of office hours please call 0300 123 3399 and follow the instructions.


We have very limited on-site parking. Please see a selection of alternative parking options below.

Nearby car parking

Press and media enquiries

If you have a media enquiry please contact Sarah Thomas at See Media on 0121 827 6625 or email

Contact details


Telephone: 0300 123 3399 (prices dependent on provider)

Facebook messenger: RavenHousingTrust

Our office address

Raven Housing Trust
Raven House
29 Linkfield Lane

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