11 Jul 2025
You may soon receive a letter from the Department for Work and Pensions inviting you to move from Housing Benefit to Universal Credit. This letter is called a migration notice and will tell you the deadline you need to apply by. Our Moneywise team is here to support you with the transition by helping you: […]
10 Jul 2025
We’ve recently been made aware that some customers have had people turn up unannounced to their home encouraging them to make a disrepair claim against Raven. These individuals often knock on doors claiming to be from a charity or even “from housing” saying they have a legal team, and they may ask you to sign […]
27 Jun 2025
We’ve been working hard behind the scenes to make improvements to MyRaven, and we’re pleased to share some important new features that make managing your home online easier than ever. Dedicated damp and mould reporting You can now raise damp and mould cases separately from general home repairs, this helps us prioritise and makes it […]
28 May 2025
We’ve redesigned our Repairs Responsibilities page to make it easier than ever for you to find out who’s responsible for what in your home — and what you can expect from us as your landlord. Whether it’s a dripping tap, broken fence, or faulty light switch, our updated page helps you quickly check: Which repairs […]
07 May 2025
We’ve made some important security improvements to your MyRaven account to help keep your personal information safe. What’s changed? Stronger password protection – You’ll be asked to create a more secure password the next time you log in. Email log in codes – Each time you log in, we’ll send a code to your registered […]
06 May 2025
We’re committed to providing safe, comfortable, and energy efficient homes for our customers. As part of that commitment – and in preparation for Awaab’s Law, which comes into effect this October – we’ve launched a trial of Vericon sensor technology in ten homes that have experienced damp and mould issues. Why we’re introducing this technology […]
30 Apr 2025
In March Raven was inspected by the Regulator of Social Housing, these inspections are carried out every three to four years to ensure housing associations, like Raven, are meeting the standards set, to ensure we are delivering for you, our customer. Following our inspection, we’re really pleased that the Regulator has awarded Raven the highest […]
17 Apr 2025
Join us to find out more about apprenticeships at Raven during one of our open evenings at Raven House in Redhill. Thursday 22nd May from 4:30-6:30pm Tuesday 3rd June from 4:30-6:30pm The apprenticeships starting in September 2025 are: Plumber Carpenter Customer Services The open evenings are a great opportunity to learn more about how apprenticeships […]
04 Apr 2025
With the Easter holidays upon us, you might be looking for fun activities to do with the children over the holidays. There are some fantastic chocolate filled adventures being run in the community. First up it’s Furzefield School Easter Hunt on Saturday 12th April… our Neighbourhood Wardens will be there to, so do stop to […]
20 Mar 2025
We’re very pleased to announce that we’ve secured nearly £1.7 million in government funding to improve energy efficiency, helping hundreds of our homes in Reigate & Banstead benefit from warmer homes and lower energy bills. The funding, part of the government’s Warm Homes: Social Housing Fund Wave 3, will allow us to improve 300 of […]
04 Feb 2025
Annie and her husband, Barry, have been living in their Raven Housing Trust flat in Banstead, Surrey since 2017. Little did they know when they moved into their home seven years ago that it would enable them to pursue a passion with a long-lasting legacy. Keen nature lovers and bird enthusiasts, Annie and Barry used […]
24 Jan 2025
Since October 2023 we have been working with Gas Call Services to service and maintain the heating systems in your home. We’re pleased to report that by working together we have been able to achieve 100% gas safety compliance for 2024. Your safety is our priority and we appreciate your support in working with us […]
23 Dec 2024
Our residents at Portland House, a sheltered housing scheme, in Merstham are delighted with new lifts we’ve put into the building this year. Portland House has five floors with 41 flats for customers over the age of 55. The block, which was built in 1970, previously had two lifts that each stopped on alternate floors. […]
18 Dec 2024
The Timperley Cookery Club is cooking up more than just delicious meals – it’s a place for local mums to make friends, learn new skills and get support each week. Members of the club not only share budget-friendly recipe ideas but each session they also learn to cook a new meal which they take home […]
22 Nov 2024
Our Moneywise team has put together some brilliant ideas for how to enjoy the festive season without breaking the bank. Taking your child to the pantomime and to see Santa is all part of the magic of Christmas, but festive outings can hurt your wallet at a time when it’s already feeling the strain. Save […]
Raven owns over 1,000 homes in the Preston area of Tadworth and we’re committed to investing in our homes and funding improvements that help create safe, secure neighbourhoods everyone can be proud of. In September 2024 we asked Raven customers and members of the wider community to tell us about their homes, experiences and aspirations […]
Raven owns over 1,000 homes in the Preston area of Tadworth and we’re committed to investing in our homes and funding improvements that help create safe, secure neighbourhoods everyone can be proud of. In September 2024 we asked Raven customers and members of the wider community to tell us about their homes, experiences and aspirations […]