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23 Mar 2022

Welcome to our new website and MyRaven self-service customer portal

Watch this video to discover all the benefits of managing your home and accounts, online, 24/7. Pay your rent and charges. Request repairs and raise enquiries. Manage your tenancy. Track cases of anti-social behaviour and complaints you’ve raised. Register with MyRaven today and your dashboard will show you everything you need to know. Sign up […]

17 Mar 2022

Raven successfully retained accreditation for Customer Service Excellence (CSE)

The CSE accreditation recognises Raven as an organisation that puts its residents first and strives to provide excellent customer service focused on residents’ individual needs and preferences. The rigorous assessment process tests in great depth those areas that research has indicated are a priority for customers, with particular focus on delivery, timeliness, information, professionalism, and […]

22 Sep 2021

Raven’s Redhill lockdown IT project scoops Mayor award

Volunteers who have provided an IT lifeline for Surrey families struggling during lockdown have won an award for their sterling work. The Level Up Redhill Reigate Banstead team has scooped a Volunteer Crisis Response Award in the annual Reigate & Banstead Volunteer Awards. Borough Mayor Councillor Jill Bray presented the awards during a ceremony at […]

21 Jul 2021

Level Up’s driving force wins national recognition

An inspirational colleague at Raven Housing Trust has won national praise for his tireless work supporting residents over the past year. Steve Ward, our Digital Inclusion Officer, has launched and run our phenomenally successful ‘Level Up’ project to help families struggling to afford a computer for home schooling their children during the pandemic. The scheme […]

27 Feb 2019

Kirsty finds a pathway to work experience

Kirsty Fowler has gained qualifications and secured a work experience placement at the Job Centre in Redhill following support from ESRA (Employment Support Retraining Agency) and Raven’s Pathway to Employment programme. After leaving her partner and moving into emergency housing, single mum Kirsty struggled to find a career path that was right for her. “My […]

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