01 Oct 2026
New rights to access information about your home and housing service From October 2026, a new regulation called the Social Tenant Access to Information Requirements, better known as STAIRs, has been introduced. It gives tenants greater access to information about how their housing provider operates and manages their social housing. This regulation also applies to […]
16 Sep 2026
This week it’s Gas Safety Week (14th – 20th September), which is a reminder from Gas Safe Register to take gas safely seriously. As your landlord, your safety is our top priority and we work with our gas contractor Sureserve Compliance to keep you gas safe at home. This year’s theme for Gas Safety Week […]
29 Jul 2026
Our team of Housing Officers play an important role in supporting you to manage your tenancy and making sure your neighbourhood is safe, clean and well managed. After listening to your feedback, we’ve heard that you want to see staff who understand your immediate area better and know what it’s like where you live. You […]
03 Jul 2026
We’re inviting you to join a focus group on Thursday 23rd July from 11am – 12pm at Raven House in Redhill, to help us shape the standards our colleagues will follow when delivering services to you. This is part of our work preparing for the new Competence and Conduct Standard for housing, being introduced by […]
01 Jul 2026
This week, we’re proud to be supporting Anti-social Behaviour (ASB) Awareness Week, a national campaign that raises awareness of the impact anti-social behaviour has on individuals, families and communities. ASB Awareness Week acts as an important reminder of how local authorities, police forces, community groups and housing associations like us work together to help keep […]
29 Jun 2026
June marks Pride Month, an opportunity to celebrate, recognise and stand alongside lesbian, gay, bisexual, trans, queer and other LGBTQ+ people. It also leads into ASB Awareness Week, which runs from 29th June until 5th July and focuses on making communities safer by encouraging people to recognise, report and respond to anti-social behaviour. As we […]
17 Jun 2026
Share your experiences and feedback to help improve our services and shape decision making by joining our Customer Voice Panel. Make your voice count and help make sure the views of our wider customer community are heard through Raven. Flexible involvement. You can take part online or in person to fit in around you Get […]
29 May 2026
Having had a taste of summer in recent days, we’re reminding you about how communal outdoor spaces can be enjoyed safely and considerately during the warmer months. We’ve received a few enquiries about what can be used in communal gardens and shared areas, so we’ve put together a guide to help everyone make the most […]
15 May 2026
We’re very pleased to have supported Stripey Stork with a £5,000 grant from our Brighter Community Fund towards its Teen-to-Teen project, which has helped hundreds of teenagers across Reigate and Banstead access essential clothing, toiletries and volunteering opportunities. This funding unlocked a further £5,000 in match funding from Reigate and Banstead Borough Council’s Thriving Communities Fund. […]
01 Apr 2026
From now, April 2026, the rules about how many children you can receive Universal Credit for are changing. If you have not already told the Department for Work and Pensions about all the children in your household, then you should do so now to avoid missing out on benefits you’re entitled to. Back in 2017 […]
30 Mar 2026
Our Delivering What Matters plan sets out how we can improve our homes and our services for you and the neighbourhoods you live in. As part of this work, we’ve listened to your feedback about what’s important to you and where you live. You’ve told us you want to see: Us recognising the needs of […]
06 Feb 2026
We’re pleased that through the latest round of applications to our Brighter Community Fund that we’ve been able to award £8,250 in total. These funding supports initiatives that build resilience, reduce isolation and improve wellbeing across Surrey. The successful projects are Banstead Pantry’s Pantry Savings Scheme, the launch of a community chess club in Redhill […]
06 Jan 2026
With the temperature dropping well into the minuses this week and The Met Office issuing a cold weather warning, here are our tips for keeping safe and warm. If you’re struggling to keep your home warm or need repairs then please contact us on 0300 123 3399 or through your MyRaven online account. If you […]
16 Dec 2025
With the festive season approaching, a few of our local foodbanks will have slightly different opening times. To make things easier, we’ve brought together the Christmas opening hours for some of the foodbanks most used in our community below. If you are in need of support with accessing foodbanks, please contact our Moneywise team through […]
04 Dec 2025
Accidents can happen quickly, but many can be avoided by following a few simple Christmas fire safety tips. Keep communal areas clear of decorations and clutter so escape routes stay safe and accessible. Decorations can catch fire easily, so keep them away from heaters and don’t attach them to lights. Keep candles, lighters and matches […]
Join our Employment team at a drop in for employment information and support at: St Mark’s Church Food Club – Epsom Downs, Great Tattenhams, Epsom, KT18 5RB
Join our Employment team at a drop in for employment information and support at: Redhill Youth Hub 76 Station Road, Redhill, RH1 1PL
Join our Employment team at a drop in for employment information and support at: Banstead Pantry – 48 High St, Banstead, SM7 2LX
Join our Employment team at a drop in for employment information and support at: Redhill Youth Hub 76 Station Road, Redhill, RH1 1PL
Join our Employment team at a drop in for employment information and support at: Epsom Pantry – 24 South Street, Epsom. KT18 7PF
