12 Mar 2024
Last Friday evening, three of our Raven team experienced sleeping rough in the car park of the YMCA Community Centre in Redhill, to help raise money to tackle youth homelessness. Our Raven team raised over £700 for YMCA East Surrey, which was a fantastic total. Alongside the other participants, our team made shelters out of […]
07 Mar 2024
We’re absolutely thrilled to have won the Gold Award for Customer / Tenant Services at the Housing Technology Awards 2024! Our award was for our Better Connected programme, which has seen us go through a big transformation over the last few years. We’ve replaced multiple IT systems with a single platform, which means we can […]
22 Feb 2024
As part of our ongoing work to improve overall customer experience, we’re introducing text message updates to keep you informed about your rent account. These text messages will come from +447984444087 and direct you to a Raven web page to display your message. Some examples of messages you may receive are notification of arrears texts, […]
08 Feb 2024
Here’s our roundup of low cost or free activities happening locally to entertain the kids this February half term. The Belfry, Redhill Character event on Saturday 10th February from 10am – 4pm the Belfry will be filled with characters spreading the word about autism acceptance and inclusion. Run by Autism All Stars Foundation. Find out […]
08 Feb 2024
This week (5th – 11th February) is National Apprenticeship Week, a chance for us to share about what an apprenticeship at Raven looks like and share stories of those on programmes with us. We recruit new apprentices in the Summer ready to begin in September, if you or someone you know is interested in an […]
12 Dec 2023
The festive season is filled with memorable moments but it‘s also a time when our wallets can take a big hit. With the right planning and some creative thinking you can enjoy a fantastic Christmas without breaking the bank. The Moneywise team have put together some top tips for saving money around Christmas time. Focus […]
05 Dec 2023
Welcome to the winter issue of your Raven Times! Catch up on our latest news, events happening in your communities and much more in this latest edition. Read the latest Raven Times In this issue Spotlight on our Moneywise team This year our Moneywise team is celebrating its ten-year anniversary. Over this time, the team […]
23 Nov 2023
We’re so lucky to have loads of festive community events on our doorstep. We hope you enjoy this round up of what’s on in the coming weeks and if we’ve missed something in your area then let us know by emailing raven.comms@ravenht.org.uk. Banstead Saturday 25 November, Banstead Community Centre will be having their Open Day […]
21 Nov 2023
Our pioneering Pathways to Employment programme, designed to break down the barriers to employment faced by the many people living in housing insecurity, has had some really positive results. We were pleased to lead a consortium of partners, including Employment Support and Retraining Agency and YMCA East Surrey, throughout the transformative project which spanned over […]
17 Nov 2023
Over the coming weeks we’ll be at a community centre near you talking all things damp, mould and condensation. Come along and meet some of the Raven team who will be on hand to offer tips, advice and answer any questions or concerns you have about damp, mould or condensation in your Raven home. You’ll […]
15 Nov 2023
We’ve partnered with pioneering environmental reporting group, Map Impact, to demonstrate how an innovative new tool can be used to improve biodiversity on England’s housing estates. During the Biodiversity Net Gain webinar hosted by Disruptive Innovators Network, our Tadworth development was used to showcase how Map Impact’s nationwide biodiversity measurement and monitoring technology can track performance […]
08 Nov 2023
Talk Money Week is a great opportunity for us to share some of the common questions we hear in our Moneywise team. Hopefully these will help you with the money issues you’re facing but if you’d like further support from our Moneywise team call us on 0300 123 3399 or raise an enquiry through your […]
07 Nov 2023
This Talk Money Week, we’re looking at ways you can save money on energy at home. Here are our Moneywise team’s top tips: Using an indoor airer (or outdoor clothes line) is free. If you use a heated airer, it’s cheaper than a tumble dryer and could save you around £55 a year on average. […]
26 Oct 2023
As part of our commitment to being open, transparent, and building on our value of trust, we produce a customer annual report each year. This shows how we’re doing as an organisation, working towards our purpose of Building Homes, Changing Lives. It includes a breakdown of how your rent is spent, how we look after […]
25 Oct 2023
We’ve now made it easier for you to keep track of when your next grounds maintenance visit is due. Just enter your postcode and it will display the last time Groundscapes, our grounds maintenance contractor, visited and when their next visit to your postcode area is due. Click here to visit our grounds maintenance web […]