Report and manage repairs, pay your rent, manage your tenancy and more with MyRaven.

News

07 May 2025

MyRaven is now more secure with our latest security update

We’ve made some important security improvements to your MyRaven account to help keep your personal information safe. What’s changed? Stronger password protection – You’ll be asked to create a more secure password the next time you log in. Email log in codes – Each time you log in, we’ll send a code to your registered […]

06 May 2025

Introducing new sensor technology to tackle damp and mould

We’re committed to providing safe, comfortable, and energy efficient homes for our customers. As part of that commitment – and in preparation for Awaab’s Law, which comes into effect this October – we’ve launched a trial of Vericon sensor technology in ten homes that have experienced damp and mould issues. Why we’re introducing this technology […]

team member at door

30 Apr 2025

Regulator of Social Housing awards Raven Housing Trust C1, G1, V2

In March Raven was inspected by the Regulator of Social Housing, these inspections are carried out every three to four years to ensure housing associations, like Raven, are meeting the standards set, to ensure we are delivering for you, our customer. Following our inspection, we’re really pleased that the Regulator has awarded Raven the highest […]

apprentice

17 Apr 2025

September 2025 apprenticeships launched – join our open evenings

Join us to find out more about apprenticeships at Raven during one of our open evenings at Raven House in Redhill. Thursday 22nd May from 4:30-6:30pm Tuesday 3rd June from 4:30-6:30pm The apprenticeships starting in September 2025 are: Plumber Carpenter Customer Services The open evenings are a great opportunity to learn more about how apprenticeships […]

easter egg hunt

04 Apr 2025

Fun Easter activities for families

With the Easter holidays upon us, you might be looking for fun activities to do with the children over the holidays. There are some fantastic chocolate filled adventures being run in the community. First up it’s Furzefield School Easter Hunt on Saturday 12th April… our Neighbourhood Wardens will be there to, so do stop to […]

20 Mar 2025

Hundreds of homes to be upgraded as we secure nearly £1.7m in government funding

We’re very pleased to announce that we’ve secured nearly £1.7 million in government funding to improve energy efficiency, helping hundreds of our homes in Reigate & Banstead benefit from warmer homes and lower energy bills. The funding, part of the government’s Warm Homes: Social Housing Fund Wave 3, will allow us to improve 300 of […]

Photograph: N. Camilleri/Lund University/PA via The Guardian

04 Feb 2025

Surrey couple support Banstead swift population with our help

Annie and her husband, Barry, have been living in their Raven Housing Trust flat in Banstead, Surrey since 2017. Little did they know when they moved into their home seven years ago that it would enable them to pursue a passion with a long-lasting legacy. Keen nature lovers and bird enthusiasts, Annie and Barry used […]

boiler check

24 Jan 2025

Our gas contractor Gas Call Services rename as Sureserve Compliance

Since October 2023 we have been working with Gas Call Services to service and maintain the heating systems in your home. We’re pleased to report that by working together we have been able to achieve 100% gas safety compliance for 2024. Your safety is our priority and we appreciate your support in working with us […]

New lifts at Portland House

23 Dec 2024

‘Nice and quick’ – new lifts at Portland House making a difference to residents

Our residents at Portland House, a sheltered housing scheme, in Merstham are delighted with new lifts we’ve put into the building this year. Portland House has five floors with 41 flats for customers over the age of 55. The block, which was built in 1970, previously had two lifts that each stopped on alternate floors. […]

Members of Timperley Cookery Club

18 Dec 2024

Brighter Community Fund – supporting Timperley Cookery Club

The Timperley Cookery Club is cooking up more than just delicious meals – it’s a place for local mums to make friends, learn new skills and get support each week. Members of the club not only share budget-friendly recipe ideas but each session they also learn to cook a new meal which they take home […]

little girl decorating Christmas tree

22 Nov 2024

Christmas holiday fun that won’t break the bank

Our Moneywise team has put together some brilliant ideas for how to enjoy the festive season without breaking the bank. Taking your child to the pantomime and to see Santa is all part of the magic of Christmas, but festive outings can hurt your wallet at a time when it’s already feeling the strain. Save […]

Preston aerial view

20 Nov 2024

We’re supporting ASB Awareness Week 2024

We’re supporting ASB Awareness Week 2024 and you can see on our Facebook page posts about ASB through the week. Below is an article shared by one of our partners, Surrey Police. More than two thirds of people in a recent survey told said they had either been a victim of or witness to antisocial […]

paperwork and calculator

05 Nov 2024

Talk Money Week – are you getting the benefits you’re entitled to?

It’s Talk Money Week and we’re asking… are you getting the benefits you’re entitled to? You might not realise that depending upon your circumstances, there may be welfare benefits that you may be entitled to that could help with the cost of day to day living. Whether you’re working, retired, or facing health challenges, there […]

children with pumpkins

25 Oct 2024

What’s on guide for October half term

It’s an exciting time of year for children, with a much needed break from school and the chance to get dressed up for spooky fun! Here’s our guide to some local things to keep the kids busy this October half term: Ewell Court Library is hosting a free Halloween event on Saturday 26th October from 10am […]

business person knocking on front door

24 Oct 2024

Disrepair claims scam warning to customers

We have been made aware that some customers are being contacted by companies who claim to specialise in disrepair claims that describe themselves as claims management companies. In many cases these companies exploit customers that live in housing association properties, persuading them to use their services to make a disrepair claim relating to issues in […]

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