04 Dec 2025
Accidents can happen quickly, but many can be avoided by following a few simple Christmas fire safety tips. Keep communal areas clear of decorations and clutter so escape routes stay safe and accessible. Decorations can catch fire easily, so keep them away from heaters and don’t attach them to lights. Keep candles, lighters and matches […]
26 Nov 2025
It’s a time of year when many people feel pressure to spend. Here’s our Moneywise team’s guide to help you enjoy all the fun of Christmas without unnecessary financial stress. Plan early and set a budget Start planning as early as possible. Begin with what you can afford and make a list of everyone […]
21 Oct 2025
With October half term just around the corner and Halloween fast approaching, we’ve rounded up a selection of free and low cost local events and activities to keep the kids entertained. From spooky celebrations to non-Halloween fun, there’s something for everyone to enjoy. If you know of any great local events we’ve missed, we’d love […]
21 Oct 2025
What is Awaab’s Law? The 27th October 2025 marks the introduction of Awaab’s Law, which is a set of regulations that holds housing associations to strict timescales for dealing with certain health and safety hazards, like damp and mould. It’s named after Awaab Ishak, a two year old who tragically died in 2020 due to […]
16 Oct 2025
We’re very pleased to share our Story of the Year: 2024-25. This report looks back at what was achieved over the last financial year. This annual report has been written for you, our customers. It shows how we’re doing as an organisation, as well as showing areas for improvement and a look ahead at what’s to […]
15 Oct 2025
As the evenings draw in (reminder that clocks go back on Sunday 26th October), many of us look forward to Halloween and bonfire night festivities. It’s a fun time of year but also one where fire risk increases. Candles, decorations, costumes and fireworks can all be a risk if not handled carefully. Here are some […]
03 Oct 2025
At Raven Housing Trust we’re committed to investing in our communities – this is a key part of our three-year plan, ‘Delivering What Matters’. We are committed to creating homes that are fit for the future in neighbourhoods that are safe, secure and clean. Raven owns and maintains over 1,000 homes in the Preston area […]
01 Oct 2025
Congratulations to all our winners and runners-up in this year’s Raven in Bloom gardening competition! We had some fantastic entries this year, and our wellbeing team faced the challenging task of selecting the winners. First place: £75 gardening voucher Second place: £50 gardening voucher Third place: £25 gardening voucher Thank you to everyone who sent […]
11 Jul 2025
You may soon receive a letter from the Department for Work and Pensions inviting you to move from Housing Benefit to Universal Credit. This letter is called a migration notice and will tell you the deadline you need to apply by. Our Moneywise team is here to support you with the transition by helping you: […]
10 Jul 2025
We’ve recently been made aware that some customers have had people turn up unannounced to their home encouraging them to make a disrepair claim against Raven. These individuals often knock on doors claiming to be from a charity or even “from housing” saying they have a legal team, and they may ask you to sign […]
27 Jun 2025
We’ve been working hard behind the scenes to make improvements to MyRaven, and we’re pleased to share some important new features that make managing your home online easier than ever. Dedicated damp and mould reporting You can now raise damp and mould cases separately from general home repairs, this helps us prioritise and makes it […]
28 May 2025
We’ve redesigned our Repairs Responsibilities page to make it easier than ever for you to find out who’s responsible for what in your home — and what you can expect from us as your landlord. Whether it’s a dripping tap, broken fence, or faulty light switch, our updated page helps you quickly check: Which repairs […]
07 May 2025
We’ve made some important security improvements to your MyRaven account to help keep your personal information safe. What’s changed? Stronger password protection – You’ll be asked to create a more secure password the next time you log in. Email log in codes – Each time you log in, we’ll send a code to your registered […]
06 May 2025
We’re committed to providing safe, comfortable, and energy efficient homes for our customers. As part of that commitment – and in preparation for Awaab’s Law, which comes into effect this October – we’ve launched a trial of Vericon sensor technology in ten homes that have experienced damp and mould issues. Why we’re introducing this technology […]
30 Apr 2025
In March Raven was inspected by the Regulator of Social Housing, these inspections are carried out every three to four years to ensure housing associations, like Raven, are meeting the standards set, to ensure we are delivering for you, our customer. Following our inspection, we’re really pleased that the Regulator has awarded Raven the highest […]
