01 Apr 2026
From now, April 2026, the rules about how many children you can receive Universal Credit for are changing. If you have not already told the Department for Work and Pensions about all the children in your household, then you should do so now to avoid missing out on benefits you’re entitled to. Back in 2017 […]
30 Mar 2026
Our Delivering What Matters plan sets out how we can improve our homes and our services for you and the neighbourhoods you live in. As part of this work, we’ve listened to your feedback about what’s important to you and where you live. You’ve told us you want to see: Us recognising the needs of […]
06 Feb 2026
We’re pleased that through the latest round of applications to our Brighter Community Fund that we’ve been able to award £8,250 in total. These funding supports initiatives that build resilience, reduce isolation and improve wellbeing across Surrey. The successful projects are Banstead Pantry’s Pantry Savings Scheme, the launch of a community chess club in Redhill […]
06 Jan 2026
With the temperature dropping well into the minuses this week and The Met Office issuing a cold weather warning, here are our tips for keeping safe and warm. If you’re struggling to keep your home warm or need repairs then please contact us on 0300 123 3399 or through your MyRaven online account. If you […]
16 Dec 2025
With the festive season approaching, a few of our local foodbanks will have slightly different opening times. To make things easier, we’ve brought together the Christmas opening hours for some of the foodbanks most used in our community below. If you are in need of support with accessing foodbanks, please contact our Moneywise team through […]
04 Dec 2025
Accidents can happen quickly, but many can be avoided by following a few simple Christmas fire safety tips. Keep communal areas clear of decorations and clutter so escape routes stay safe and accessible. Decorations can catch fire easily, so keep them away from heaters and don’t attach them to lights. Keep candles, lighters and matches […]
26 Nov 2025
It’s a time of year when many people feel pressure to spend. Here’s our Moneywise team’s guide to help you enjoy all the fun of Christmas without unnecessary financial stress. Plan early and set a budget Start planning as early as possible. Begin with what you can afford and make a list of everyone […]
21 Oct 2025
With October half term just around the corner and Halloween fast approaching, we’ve rounded up a selection of free and low cost local events and activities to keep the kids entertained. From spooky celebrations to non-Halloween fun, there’s something for everyone to enjoy. If you know of any great local events we’ve missed, we’d love […]
21 Oct 2025
What is Awaab’s Law? The 27th October 2025 marks the introduction of Awaab’s Law, which is a set of regulations that holds housing associations to strict timescales for dealing with certain health and safety hazards, like damp and mould. It’s named after Awaab Ishak, a two year old who tragically died in 2020 due to […]
16 Oct 2025
We’re very pleased to share our Story of the Year: 2024-25. This report looks back at what was achieved over the last financial year. This annual report has been written for you, our customers. It shows how we’re doing as an organisation, as well as showing areas for improvement and a look ahead at what’s to […]
15 Oct 2025
As the evenings draw in (reminder that clocks go back on Sunday 26th October), many of us look forward to Halloween and bonfire night festivities. It’s a fun time of year but also one where fire risk increases. Candles, decorations, costumes and fireworks can all be a risk if not handled carefully. Here are some […]
03 Oct 2025
At Raven Housing Trust we’re committed to investing in our communities – this is a key part of our three-year plan, ‘Delivering What Matters’. We are committed to creating homes that are fit for the future in neighbourhoods that are safe, secure and clean. Raven owns and maintains over 1,000 homes in the Preston area […]
01 Oct 2025
Congratulations to all our winners and runners-up in this year’s Raven in Bloom gardening competition! We had some fantastic entries this year, and our wellbeing team faced the challenging task of selecting the winners. First place: £75 gardening voucher Second place: £50 gardening voucher Third place: £25 gardening voucher Thank you to everyone who sent […]
11 Jul 2025
You may soon receive a letter from the Department for Work and Pensions inviting you to move from Housing Benefit to Universal Credit. This letter is called a migration notice and will tell you the deadline you need to apply by. Our Moneywise team is here to support you with the transition by helping you: […]
10 Jul 2025
We’ve recently been made aware that some customers have had people turn up unannounced to their home encouraging them to make a disrepair claim against Raven. These individuals often knock on doors claiming to be from a charity or even “from housing” saying they have a legal team, and they may ask you to sign […]
Every Tuesday at Merland Rise Church, we have a representative from either our Income or Housing team available to answers any questions you have. Address: Merland Rise Church, Tadworth, Surrey, KT20 5JQ
