12 Jul 2022
School holidays can be an expensive time of year, especially with increased food and fuel costs, plus the pressure of keeping the kids entertained, but it doesn’t have to be! Our Moneywise team have put together some ideas, tips and resources to kickstart your Summer without it costing the earth. 1. Local parks and playgrounds […]
11 Jul 2022
Anti-Social Behaviour Week is 18th-22nd July 2022. We want to share with you what it’s all about and what we have in store to help raise awareness and encourage resolutions, so can all work together to make your communities safer places to live. What’s going on as part of ASB Awareness Week? We’ll be using […]
23 Jun 2022
You can already request repairs through your online MyRaven account, but from now on there’s further enhancements to the way we manage repairs and maintenance which will make your life easier. ⏰ More flexibility – It’s all about options, and we’re pleased to say there’s more of them. When booking the majority of repairs, you’ll […]
06 Jun 2022
With the cost of living rising, many will struggle to put food on the table. You may have already exhausted the tried and tested favourites such as bulk buying, experimenting with supermarket own brands, shopping through cash back websites, and knowing the difference between ‘best before’ and ‘use by’ dates. But we’ve also been ‘shopping […]
23 May 2022
We are constantly looking to improve services by listening to your views. We know that our customers are really diverse and we want our decisions to reflect this. We have customers of all age ranges, ethnicities and faiths, some of whom are LBGTQI, pregnant or disabled. We are aware that there may be some gaps […]
23 Mar 2022
Watch this video to discover all the benefits of managing your home and accounts, online, 24/7. Pay your rent and charges. Request repairs and raise enquiries. Manage your tenancy. Track cases of anti-social behaviour and complaints you’ve raised. Register with MyRaven today and your dashboard will show you everything you need to know. Sign up […]
17 Mar 2022
The CSE accreditation recognises Raven as an organisation that puts its residents first and strives to provide excellent customer service focused on residents’ individual needs and preferences. The rigorous assessment process tests in great depth those areas that research has indicated are a priority for customers, with particular focus on delivery, timeliness, information, professionalism, and […]
04 Mar 2022
The Mayor of Reigate and Banstead invited a team of volunteers to the Town Hall from Raven Housing Trust’s Level Up project, in recognition of the achievements of the project and to celebrate the Mayor’s award they won last year. The Level Up Redhill Banstead team won a Volunteer Crisis Response Award in the annual […]
22 Sep 2021
Volunteers who have provided an IT lifeline for Surrey families struggling during lockdown have won an award for their sterling work. The Level Up Redhill Reigate Banstead team has scooped a Volunteer Crisis Response Award in the annual Reigate & Banstead Volunteer Awards. Borough Mayor Councillor Jill Bray presented the awards during a ceremony at […]
21 Jul 2021
An inspirational colleague at Raven Housing Trust has won national praise for his tireless work supporting residents over the past year. Steve Ward, our Digital Inclusion Officer, has launched and run our phenomenally successful ‘Level Up’ project to help families struggling to afford a computer for home schooling their children during the pandemic. The scheme […]
27 Feb 2019
Kirsty Fowler has gained qualifications and secured a work experience placement at the Job Centre in Redhill following support from ESRA (Employment Support Retraining Agency) and Raven’s Pathway to Employment programme. After leaving her partner and moving into emergency housing, single mum Kirsty struggled to find a career path that was right for her. “My […]