24 Oct 2024
We have been made aware that some customers are being contacted by companies who claim to specialise in disrepair claims that describe themselves as claims management companies. In many cases these companies exploit customers that live in housing association properties, persuading them to use their services to make a disrepair claim relating to issues in […]
17 Oct 2024
We’re really pleased that we’ve been featured in the National Housing Federation’s latest report, Making Every Contact Count. The report highlights innovative approaches by housing providers across the UK to enhance service delivery and improve the quality of homes through smarter data collection. Our inclusion in this report reflects our ongoing commitment to ensuring that […]
27 Sep 2024
Read our story of the year 2023-24 here As part of our commitment to being open, transparent, and building on our value of trust, we produce a customer annual report each year. This shows how we’re doing as an organisation, working towards our purpose of Building Homes, Changing Lives. It includes a breakdown of how […]
24 Sep 2024
We’re really pleased to announce that we have won National Lottery funding for a new five-year employment support project called ‘Work Smart Surrey & Sussex’. We’re running the project with partners – Saxon Weald, Town & Country Housing, Reigate and Banstead Borough Council, Surrey County Council, East Surrey College and the charity Good Company. The […]
10 Sep 2024
We’re proud to be supporting Gas Safety Week 2024, taking place 9th-15th September. Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. It is run by Gas Safe Register, the official list of gas engineers who are legally allowed to […]
27 Aug 2024
We’re proud to announce a significant step forward in our commitment to sustainability and energy efficiency, having successfully upgraded more than 5,000 homes (88% of our total portfolio) to achieve an Energy Performance Certificate (EPC) rating of ‘C’ or better. The National Housing Federation’s (NHF) submission to the Public Accounts Committee Inquiry into decarbonising home […]
23 Aug 2024
Congratulations to all our winners and runners-up in this year’s Raven in Bloom gardening competition! We had some fantastic entries this year, and our Customer Voice Panel faced the challenging task of selecting the winners. Thank you to our grounds maintenance contractor, Groundscapes for funding the prizes: First place: £75 gardening voucher Second place: £50 […]
22 Aug 2024
As part of our commitment to building homes and changing lives, we play an active role within our local communities, this includes engaging with communities to look at and understand ways to improve the homes and open spaces we own and manage. Raven owns and maintains over a thousand homes in the Preston area, and […]
13 Aug 2024
We’ve partnered with Reigate and Banstead Borough Council and the Cromwell estate residents’ group to transform this community and to truly understand what differences can be made to make this a better place to live. We’ve invested £200,000 into the Cromwell estate in a regeneration project that aims to revitalise neighbourhood living and improve the […]
30 Jul 2024
As part of our three-year plan, Delivering What Matters, we want to deliver the services you need, in the best way for you. To do this, we need to get to know you better. Please log into MyRaven to check and complete the ‘My Details’ section to let us know more about you. If you’d […]
25 Jul 2024
Our Moneywise team has put together a round up of local ideas of how to entertain children on a budget this summer. If you have a great idea to add, let us know by emailing raven@ravenht.org.uk. Redhill and Merstham Redhill Memorial Park – the café has re-opened here and there’s even more fun to be […]
18 Jul 2024
We’re really pleased to announce there is a brand-new Pantry opening on Banstead High Street in early September. Banstead Pantry is a community supermarket offering affordable and healthy groceries. We’ve partnered with Good Company Surrey and Reigate and Banstead Borough Council to fund this initiative, as part of our community investment. How to shop at […]
16 May 2024
Would you like to join us as an apprentice in September 2024? Come along to one of our open days to find out more about apprenticeships at Raven. • Wednesday 5th June from 4pm to 8pm at Raven House (Linkfield Lane, RH1 1SS) • Saturday 8th June from 9am to 1pm at the Belfry Shopping […]
03 May 2024
We’re really pleased to have completed the first stage of construction at our new, environmentally friendly, net zero carbon development in Lewes, marking a crucial step towards addressing the urgent need for affordable housing in the area. Located on the former Pells Church of England school site in the heart of the town, with good […]
23 Apr 2024
Our gardening competition, sponsored by our grounds maintenance contractor – Groundscapes, is back for 2024! Are you a budding gardener with green fingers and have a garden or outdoor space you’re proud of? Then enter our gardening competition, Raven in Bloom, for your chance to win some gardening vouchers. There are five categories this year […]
Our Employment team will be at Merland Rise church for this drop in session
Join our homeowners meeting for an opportunity to speak with Heads of Service from: Repairs Planned Maintenance Compliance Neighbourhood Services Please book your space by emailing shuna.china@ravenht.org.uk.