Please note: We’re carrying out updates to MyRaven this Friday 30th May. MyRaven will be unavailable between 5pm – midnight and will potentially be slower than usual over the weekend until Monday. We appreciate your patience.

Our Moneywise team can help you make a claim. To request support please complete the form via your MyRaven online account.

Request Moneywise support

 

We’ve been made aware of fake emails and messages circulating about the changes to the Winter Fuel Payment, including links to fake applications.

If you think you’re eligible for benefits, don’t click on suspicious links. Instead, get in touch with our Moneywise team for advice and guidance on how to claim what you’re entitled to.

You can get in touch with Moneywise by raising an enquiry on your MyRaven online account or by calling 0300 123 3399.

Council Tax

If you’re on a low income or means-tested benefits like Universal Credit or Pension Credit, you could be entitled to Council Tax Support (sometimes called Council Tax Reduction). This is a benefit paid by your local council to help with the cost of paying for your Council Tax.

If you live alone you might be entitled to a 25% discount on your Council Tax bill.

There are also other schemes that can help reduce your council tax bill, for example if you or someone in your household is a student or suffers from a severe mental impairment.

More information about help with your council tax can be found by contacting your local district or borough council.

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