Rent updates by text message

As part of our ongoing work to improve overall customer experience, we’re introducing text message updates to keep you informed about your rent account.

These text messages will come from +447984444087 and direct you to a Raven web page to display your message.

Some examples of messages you may receive are notification of arrears texts, returned Direct Debit notifications and repayment plan reminders.

We hope you’ll find these text messages useful to keep up to date with your rent account. If you’re concerned whether a text message is from us, please call us on 0300 123 3399.

Remember – we will NEVER ask you to share personal details including name, address and banking details by text message.

Image of a phone letting customers know that we now send text messages to update on rent accounts

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