17 Mar 2022
Raven successfully retained accreditation for Customer Service Excellence (CSE)
The CSE accreditation recognises Raven as an organisation that puts its residents first and strives to provide excellent customer service focused on residents’ individual needs and preferences. The rigorous assessment process tests in great depth those areas that research has indicated are a priority for customers, with particular focus on delivery, timeliness, information, professionalism, and […]