News: March 2022

20th anniversary - at the heart of local communities

25 Mar 2022

Raven celebrates 20 years of providing affordable housing

Redhill based housing association, Raven celebrated providing 20 years of affordable housing in Surrey and Sussex, this Friday (25th March). They were joined by local resident, David Arthur, who also celebrated his birthday on Friday. David has lived in his current Raven home with his wife Jackie and their three children and stepchildren since 1984. […]

23 Mar 2022

Welcome to our new website and MyRaven self-service customer portal

Watch this video to discover all the benefits of managing your home and accounts, online, 24/7. Pay your rent and charges. Request repairs and raise enquiries. Manage your tenancy. Track cases of anti-social behaviour and complaints you’ve raised. Register with MyRaven today and your dashboard will show you everything you need to know. Sign up […]

23 Mar 2022

Raven secures £600,000 Social Housing Decarbonisation Fund

Surrey and Sussex based housing provider, Raven Housing Trust, has secured £600,000 of new funding as part of Reigate & Banstead Borough Council’s bid to the Social Housing Decarbonisation Fund (SHDF) Wave 1. The successful bid will see Raven complete a full Net Zero Carbon retrofit of 28 existing homes in the Reigate & Banstead […]

22 Mar 2022

How we’re supporting your neighbourhood Jubilee celebrations

Update 12 May 2022: all celebration packs have now been allocated, but if you’re celebrating the Queen’s Jubilee you can still enter our photo competition (details below)… The Queen’s Jubilee always brings neighbourhoods together and we think that’s a great reason to celebrate! There’s never been a better time to get to know your neighbours. […]

Homes for Ukraine

21 Mar 2022

Homes for Ukraine – FAQ’s

Raven is pleased to be able to support you to join the Government’s Homes for Ukraine scheme if you wish to offer a room. See link to find out more about the Government’s scheme to house families from Ukraine: Homes for Ukraine – Homes for Ukraine – Local Sponsorship Scheme for Ukraine (campaign.gov.uk) The scheme’s FAQ’s […]

17 Mar 2022

Raven successfully retained accreditation for Customer Service Excellence (CSE)

The CSE accreditation recognises Raven as an organisation that puts its residents first and strives to provide excellent customer service focused on residents’ individual needs and preferences. The rigorous assessment process tests in great depth those areas that research has indicated are a priority for customers, with particular focus on delivery, timeliness, information, professionalism, and […]

04 Mar 2022

Mayor of Reigate and Banstead celebrates with Level Up volunteers after scooping an award

The Mayor of Reigate and Banstead invited a team of volunteers to the Town Hall from Raven Housing Trust’s Level Up project, in recognition of the achievements of the project and to celebrate the Mayor’s award they won last year. The Level Up Redhill Banstead team won a Volunteer Crisis Response Award in the annual […]