Help with Housing Registers and online digital support
We can help you with Housing Register applications and Home Swapper applications.
Our Housing Register Co-Ordinator is dedicated to helping you as a Raven tenant with your Housing Registrations. We provide help with:
- Housing Registrations Applications
- Housing Registrations Renewals
- Home Swapper Applications
Please contact our Housing Register Co-Ordinator on tricia.kirkpatrick@ravenht.org.uk or 0300 123 3399.
Require Digital Support?
If you are looking for digital support for any other task please consider the following options:
Digital Volunteers and Digital Buddy Support
- Woodhatch Community Centre – digital volunteers available most week days – https://www.reigate-banstead.gov.uk/info/20185/community_centres/61/woodhatch_community_centre
- Horley Community Centre – digital support offered weekly – https://www.reigate-banstead.gov.uk/info/20185/community_centres/60/horley_community_centre
- Merstham Community Hub – digital volunteers offer a drop in service on Thursday between 2pm and 3:30pm – https://mcft.org.uk/
- Banstead Community Centre – digital volunteers available weekly – https://www.reigate-banstead.gov.uk/info/20185/community_centres/59/banstead_community_centre
- Library Digital Buddy Support – https://www.surreycc.gov.uk/libraries/learning-and-research/improve-your-computer-and-internet-skills/digital-buddy
- Digital Surrey – Surrey County Council Coalition Support – https://www.digital-surrey.co.uk/
Access to Computers and Devices
- All Surrey County Council libraries
- All county and local borough main offices
- Search for possible local digital hubs – https://www.onlinecentresnetwork.org/ournetwork/find-centre#/map
Online Training and Guidance (free access)
- https://www.ageuk.org.uk/information-advice/work-learning/technology-internet/
- https://www.digitalunite.com/technology-guides
- https://www.learnmyway.com/– highly recommended
- https://nationalcareers.service.gov.uk/find-a-course/the-skills-toolkit
- https://digital.wings.uk.barclays/digital-courses/
- https://www.scribd.com/document/360194243/BBC-First-Click-Beginners-Guide-pdf
Further Online Assistance
- https://digitalpovertyalliance.org/pledge-portal/pledge-training-resources/
- Support for the disabled- https://surreycoalition.org.uk/
Story of support
One of our retirement scheme customers needed help. They wrote, “I want to thank Tricia for all you are doing to help me with the Crawley Council to get me moved nearer my family. I hope it happens soon I appreciate every thing you are doing for me.”
Another customer needed help and their son wrote, “My dad moved to the area late last year and after loosing a friend he needed to get help with moving closer to his son. Tricia has helped my dad fill out a housing application which is never easy and been in contact ever since. Couldn’t ask for more help.”
*Name changed to respect the privacy of the individual