Introducing new sensor technology to tackle damp and mould
We’re committed to providing safe, comfortable, and energy efficient homes for our customers. As part of that commitment – and in preparation for Awaab’s Law, which comes into effect this October – we’ve launched a trial of Vericon sensor technology in ten homes that have experienced damp and mould issues.
Why we’re introducing this technology
Damp and mould can have a serious impact on your health, comfort, and wellbeing. Addressing these issues is one of our top priorities and this includes helping you to prevent damp and mould from arising in the first place. This trial is just one example of how we’re working proactively to improve the condition of our homes and keep our customers safe.
What are the sensors?
We’re installing Vericon sensor technology in selected homes as part of this trial. These small, smart devices monitor key environmental factors, including:
- Temperature
- Humidity
- Air quality
With this information, we can:
- Spot signs of damp and mould early, before they become serious problems
- Improve the performance of your heating system, helping to reduce your energy bills
- Enhance your living environment, supporting better health and comfort
Please be assured that information collected through these sensors is stored securely and they don’t record or monitor any personal activities.
What this means for you
By installing these sensors, we aim to:
- Give you peace of mind that your home is being monitored for early signs of damp, mould, and heating issues
- Help you save money through better energy efficiency
- Ensure your home remains a safe and healthy place to live
Looking ahead
This trial marks a step forward in how we care for our homes and our customers. It’s part of our ongoing investment in smarter, more responsive services – and in making sure our homes meet the highest standards of safety and comfort.
If your home has been selected as part of the trial, we’ll be in touch with you to find a suitable time for installation.
If you have any questions about the trial or the sensors, please get in touch by calling 0300 123 3399 or emailing raven@ravenht.org.uk.