Modules being put in to place at Pells

03 May 2024

First construction phase of Lewes zero carbon affordable homes development complete

We’re really pleased to have completed the first stage of construction at our new, environmentally friendly, net zero carbon development in Lewes, marking a crucial step towards addressing the urgent need for affordable housing in the area. Located on the former Pells Church of England school site in the heart of the town, with good […]

flower

23 Apr 2024

Raven in Bloom – our gardening competition is back!

Our gardening competition, sponsored by our grounds maintenance contractor – Groundscapes, is back for 2024! Are you a budding gardener with green fingers and have a garden or outdoor space you’re proud of? Then enter our gardening competition, Raven in Bloom, for your chance to win some gardening vouchers. There are five categories this year […]

Moneywise team member speaking with customer

04 Apr 2024

Do you receive Working Tax Credit or Child Tax Credit? Universal Credit is coming

If you’re currently entitled to Working Tax Credit or Child Tax Credit, you’ll soon receive a letter from the Department for Work and Pensions telling you that Tax Credits are ending. If you want to continue to receive benefits, you’ll need to claim Universal Credit instead. The migration to Universal Credit for those on Tax […]

Easter eggs

27 Mar 2024

Activities for the family this Easter

Stuck for what to do with the family over the Easter break? Here’s some ideas of local events taking place for some Easter fun. Merstham Hub Easter Egg Hunt: Thursday 28th March. Back by popular demand, find all the pictures of Easter eggs hidden around the Hub and claim your very own chocolate egg as […]

Raven staff sleep rough for homelessness charity

12 Mar 2024

Sleep Out in Redhill for YMCA East Surrey

Last Friday evening, three of our Raven team experienced sleeping rough in the car park of the YMCA Community Centre in Redhill, to help raise money to tackle youth homelessness. Our Raven team raised over £700 for YMCA East Surrey, which was a fantastic total. Alongside the other participants, our team made shelters out of […]

Collecting our Housing Technology Award

07 Mar 2024

We’re winners!

We’re absolutely thrilled to have won the Gold Award for Customer / Tenant Services at the Housing Technology Awards 2024! Our award was for our Better Connected programme, which has seen us go through a big transformation over the last few years. We’ve replaced multiple IT systems with a single platform, which means we can […]

Hands with mobile phones

22 Feb 2024

Rent updates by text message

As part of our ongoing work to improve overall customer experience, we’re introducing text message updates to keep you informed about your rent account. These text messages will come from +447984444087 and direct you to a Raven web page to display your message. Some examples of messages you may receive are notification of arrears texts, […]

A group of primary schoolers lying on the ground and smiling

08 Feb 2024

February half term ideas

Here’s our roundup of low cost or free activities happening locally to entertain the kids this February half term. The Belfry, Redhill Character event on Saturday 10th February from 10am – 4pm the Belfry will be filled with characters spreading the word about autism acceptance and inclusion. Run by Autism All Stars Foundation. Find out […]

08 Feb 2024

Celebrating our apprentices during National Apprenticeship Week

This week (5th – 11th February) is National Apprenticeship Week, a chance for us to share about what an apprenticeship at Raven looks like and share stories of those on programmes with us. We recruit new apprentices in the Summer ready to begin in September, if you or someone you know is interested in an […]

Customer service team member

30 Jan 2024

New customer service drop in sessions – Horley, Woodhatch, Merstham and Tadworth

From February, we’ll be running monthly drop in customer services sessions in Horley, Woodhatch, Merstham and Tadworth. At these regular drop ins we’ll be on hand to support with: General information, advice and guidance Help with using MyRaven to raise repairs and pay rent Support with tenancy related issues Cost of living support and advice […]

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