Raven customer drinking tea

26 Oct 2023

Raven Housing Trust: Our story of the year 2022-23

As part of our commitment to being open, transparent, and building on our value of trust, we produce a customer annual report each year. This shows how we’re doing as an organisation, working towards our purpose of Building Homes, Changing Lives. It includes a breakdown of how your rent is spent, how we look after […]

flowers

25 Oct 2023

New website feature: check when your next grounds maintenance visit is due

We’ve now made it easier for you to keep track of when your next grounds maintenance visit is due. Just enter your postcode and it will display the last time Groundscapes, our grounds maintenance contractor, visited and when their next visit to your postcode area is due. Click here to visit our grounds maintenance web […]

19 Oct 2023

How we display your rent and service charge balances is changing

The way we present rent and service charge balances is changing from Monday 6th November.  Currently, when you check your balance, a negative number (-£125) indicates that you’re in credit and a positive number (£125) means you’re in arrears. This has been standard in Housing Associations for many years. However, we’ve chosen to align our […]

Little children dressed up for halloween

17 Oct 2023

What’s on this October half term

As the leaves turn brilliant shades of red and orange and a crisp chill settles into the air, October half term is almost here and so is the question… “what can I do to entertain the kids?” If you’re wanting to keep the kids busy during the break, you’re in for a treat (no tricks […]

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