Damp, mould and preventing condensation in your home – find out more

We need to get maximum value for money from our homes and other properties we own, as well as our income and our people.

By getting the most from these we can then meet our main purpose which is to provide good quality homes and services to those who need them most.

At the same time, we need to gain extra value from the contracts and relationships we have with our suppliers.

2020-21 highlights


Overall tenant satisfaction with Raven


Our customer service excellence accreditation was retained in 2020


Customers supported with benefit and debt advice


Value of social return*

*Social return on investment is a method of accounting for a value creation by assigning a cash value to the social benefits.

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