To make a compliment or complaint

We welcome your feedback, as your views will help us to shape and improve our services to you.

If you're making a complaint, we suggest you take a look at our Complaints Policy.

To make a complaint or give us a compliment, please use our Praise or Grumble page below.

Praise or Grumble Login to our customer portal


Call our Customer Services team on 0300 123 3399 (prices dependent on provider)

Customer Sevices opening hours: Monday - Friday 8:00am - 17:00pm

Reception opening hours: Monday - Friday 9:00am - 17:00pm

Head Office – Redhill
Raven Housing Trust
Raven House
29 Linkfield Lane

Facebook: RavenHousingTrust

Twitter: @RavenHT

Emergency repairs outside office hours

In emergencies please call 0300 123 3399 and follow the instructions.

Press enquiries

Please contact the Marketing Services Manager