To make a comment or complaint

We welcome your feedback on our service as your views will help us to improve our services. Before making a complaint, we suggest you take a quick look at a summary of our Complaint Policy.

If you would like to make a comment or compliment, you can use our Praise or Grumble section of our website.

Praise or Grumble Login your MyRaven account


Call our customer services on 0300 123 3399 (prices dependent on provider)

Customer services opening hours: Monday - Friday 8:00am - 17:00pm*

Front Reception opening hours: Monday - Friday 9:00am - 17:00pm

*please note that our customer services is closed every Tuesday 11:00am - 11:30am for staff training.

Head Office – Redhill
Raven Housing Trust
Raven House
29 Linkfield Lane

Facebook: RavenHousingTrust

Twitter: @RavenHT

Emergency repairs outside office hours

In emergencies please call 0300 123 3399 and follow the instructions.

Press and media enquiries

Please contact James Groves, Marketing Services Manager,