Contact Us

To make a comment or complaint

We welcome your feedback on our service as your views will help us to improve our services. Before making a complaint, we suggest you take a quick look at a summary of our Complaint Policy.

If you would like to make a comment or compliment, you can use our Praise or Grumble section of our website.

Praise or Grumble Contact us via MyRaven

Contact Raven


Call our customer services on 0300 123 3399 (prices dependent on provider)

Customer services opening hours: Monday - Friday 8:00am - 17:00pm*

Front Reception opening hours: Monday - Friday 9:00am - 17:00pm

*please note that our customer services is closed every Tuesday 11:00am - 11:30am for staff training.

Head Office and postal address

Raven Housing Trust
Raven House
29 Linkfield Lane

Parking at Raven House

Please note that Raven has very limited on-site parking. On-site parking must be booked in advance. Download this map to find nearby car park locations.

Social accounts

Facebook: RavenHousingTrust

Twitter: @RavenHT

LinkedIn: Raven Housing Trust

Emergency repairs outside office hours

In emergencies please call 0300 123 3399 and follow the instructions.

Press and media enquiries

If you have a media enquiry please contact Sarah Thomas at See Media: on 07850 765321 or email