Raven services during COVID-19

In response to the latest government announcement on the 31st October , we’ve been looking at how our services may be affected by the new national lockdown. Currently, as per advice from the Housing Minister, we are able to continue the majority of our services, while following social distancing guidance. 

Repairs and safety inspections in homes are still permitted during the lockdown period.  Every effort is being taken to keep you, your family and our staff as safe as possible; the wearing of face masks, use of hand sanitizer and social distancing, where applicable, are now part of our day to day routine.  We therefore ask that you allow us to carry out these repairs and checks as normal.

Our latest COVID-19 updates can be found on our website here, but here is a quick and simple graphic to show what services are operating now, coming soon and still on hold.

If you do have any specific issues, please call our Customer Service Team on 0300 123 3399 or email raven@ravenht.org.uk

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