Customer feedback
We value and appreciate any feedback we receive as this helps us improve and shape services to ensure they meet your needs.
Customer surveys
Our main source of customer feedback is from our customer satisfaction survey, carried out by telephone by an independent company on a monthly basis. The feedback is reported back to us every other month, and the comments are followed up when required.
One-off consultations
We carry out one-off consultations for specific projects throughout the year to help us understand the views and feelings of our customers.
The latest consultations were on:
- The new website design
- The design of the MyRaven customer portal.
Current consultations
There are currently no customer consultations. Watch this space!
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