Digital Skills - how will getting online benefit me?

Did you know that you could save as much as £560.00 a year* simply from being online?

Getting online will also let you:

  • Keep in touch with friends and family online
  • Learn how to use email, write a letter or create a presentation
  • Share your photos
  • Look for and apply for jobs online
  • Use online services (such as paying your rent, online banking or applying for benefits)

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By using the New Raven portal you can save time and money waiting around on the phone.

We have a new Raven Portal which is a web based app which can help you manage your rent account, book appointments and provides a quick way for you to contact us 24hours a day.

If you need help and support with using the portal we can visit you at home and demonstrate how it works. 

 

Digital stories.

Read Pauline's story about how we helped her get online...

We’re passionate about getting more people online. Raven residents Pauline Walton and her mother Lorna Edwards are just two of the people to have benefited from help from Steve Ward, Raven’s digital support officer.

Pauline said, “I’m now using email, I’ve paid for things online, and I don’t have to rely on help to use the computer at work. I’m also on Facebook and it’s been great catching up with friends.

Mum can’t always get out by herself as she’s partially disabled so she finds shopping online really helpful.

It’s so nice to be able to do things myself. I never really had to use computers much before and I was frightened of them, in a way. But my mum knew a bit so we decided to do some skills training together. Steve’s taught me the basics and now, with a tablet on loan from Raven, I’ve gone from there.”

Rachel’s story.

Sadly after my husband died I did not know what to do with a lot of my time and I heard about a Community hub in my area that could teach me new skills and help me contact family members online in other parts of the world.

I have been going to the group for 18 months and now have an email account which I use to contact my family in South Africa. I also search the web for the latest news about my homeland and I have bought flights online. The support team have also helped me with my rent account and other bills and letter. They have been a great help to me.

Carol’s story.

Carol is 80 years of age and first got involved with our digital serve 4 years ago when we ran basic internet classes, the about 18 months ag Carol asked for help when she had a problem with her laptop. Since then we have worked together on a regular basis teaching new skills and teaching Carol how to use a tablet which has been a revelation!!

Carol has recently been aboard to Turkey and the USA and has been able to keep in touch with family and friends here in the UK. Carol also took some amazing photos of her granddaughter’s wedding and has learnt to send them from her tablet via email.

Carol is a regular attender at our Community Hub in Tadworth.

For more information regarding the above please call 0300 123 33 99 and ask for Steve or Tricia, or email steve.ward@ravenht.org.uk & tricia.kirkpatrick@ravenht.org.uk