Residents and Homeowners

New to Raven

Welcome to Raven - A video introduction for tenants

Standards in your new home

This leaflet is a guide to the standard we aim to achieve when we repair, prepare and clean your new home before you move in. Please take the leaflet with you when you go to look at the house or flat we are offering you.

Because there are so many people waiting for housing in this area we need you to move into your new home as quickly as possible. So although we will do some repairs before you move in, other repairs will have to wait till afterwards. The tables in the leaflet outline which repairs are done when.

You are normally expected to decorate your own home. If any of your rooms need redecorating, we will give you vouchers so you can choose your own materials.