Contact us

Raven Housing Trust Limited
Registered Office: Raven House, 29 Linkfield Lane, Redhill, Surrey RH1 1SS
T: 01737 272 400   F: 01737 272 401 Raven email

24 hour repairs line

Please be aware that calls from mobiles to the freephone 0800 numbers may incur a charge.

0800 289 255

Emergency repairs outside office hours

In emergencies phone 01737 272 400 or 0800 289 255 and follow the instructions. If you have a problem with these numbers then call 0845 061 3905.

To make a complaint or comment by telephone or email

Call 01737 272 400 or send a comment or complaint

Personal enquiries and housing surgeries

Residents and other customers are able to visit us at Raven House in Redhill and a number of local offices. Staff are available to answer questions about rent accounts, tenancy and leasehold issues and other queries.

If you want to see a specific person, please call customer service centre on 01737 272 400 to book to see someone in person.

Changes in your circumstances

If your circumstances change it might affect your tenancy.  This might depend on whether you have a sole tenancy or a joint tenancy. Changing circumstances could include if you marry or divorce. We have guidelines on who can succeed to a tenancy if a tenant dies – for instance a husband or wife.

You may also have the right to pass on (assign) your tenancy to another person.

For more information about changes in your tenancy, click on the following link:  Changes in your circumstances.pdf (0.203MB). If you want specific advice about your own situation, call 01737 272400.