Receiving Direct Housing Benefit Payments
10 November 2016Building Communities and Changing lives for the better are really important values for Raven. One of the ways we can do this is to support all residents to be financially stronger.
During the summer we worked with a small group of residents to receive housing benefit payments directly to their bank accounts, rather than having housing benefit being paid directly to us. This was really successful. Residents gained greater control of their money and found it much easier to work out how much rent they needed to pay. Feedback was really positive and we are now planning to roll this out to everyone else...