Leaseholders

Raven holds the freehold on more than 700 leasehold properties. As the freeholder Raven is responsible for managing the maintenance and improvement work to leasehold properties, which is recharged to leaseholders. Raven has a dedicated leasehold team which manages its leasehold properties.

Raven publishes a handbook for leaseholders which can be downloaded by clicking on the link.

Service charges
Leaseholders are responsible for paying service charges for the services Raven provides to leaseholders, which includes day-to-day maintenance and cleaning as well as planned maintenance works. Service charge invoices are issued every six months for day-to-day maintenance and other services.

Consultation
The leasehold team consults with leaseholders over planned maintenance work before it commences. Raven will arrange and manage the work but leaseholders are responsible for paying for it.

You can contact the Leasehold Team by emailing LeaseholdManagement@ravenht.org.uk

Alternatively, telephone 01737 272462 for our dedicated payments line or 01737 272409 for service charge queries.

Leasehold representation on the Raven's Board
Three places on the Raven's Board are residents who are elected to the board by fellow residents. One of these three places is a dedicated Leasehold Board member. The current leasehold board member is Alex Lange. To find out more about Alex and other members of Raven's Board click here.